“Out of all the years working with various vendors who support us, the CSSE service provided by BGT (Braxton-Grant Technologies) is the best we have ever had. BGT has some of the most knowledgeable service support people I have ever worked with. For example, for a special case in our proxy policy build, they are working hand-in-hand with us for this policy to work across all proxies and boundaries. We have a yearly face-to-face technical exchange meeting . . . no other support has ever done this. We work on how to better our systems with hands-on support for the specific needs of our system, not best case for what they believe the system should be.”
“The services provided by Braxton-Grant have truly been superb throughout our project!”
“I also wanted to relay to you all again what an extremely OUTSTANDING job your folks have done here in KSA. I was certain it was just another task as normal for all of us, but this team has made some serious waves throughout the RSAF. So much to where the cybersecurity folks are asking their commanding General to extend our team. Additionally, the quick results our team has accomplished and the professionalism we displayed has definitely made a statement…Again, thank you to your company, its leaders, and especially to you and your outstanding team members. Collectively we have made this CCSS effort a huge success and have exceeded most everyone’s (except ours-of course) expectations. – cheers.”
“Impeccable transition! Your proactive transition team anticipated challenges, collaborated, adapted, and developed workable solutions better than veteran PTO vendors, despite the fact this is your first PTO contract. Your successful execution of all aspects of onboarding (security, badging, invoicing, IT equipment, knowledge transfer, reporting) achieved 24X7X365 operational authority from the incumbent vendor in 25 working days with zero system outages. You delivered as your proposal promised!”
“I just wanted to take a second and say thanks for all the support you and your team provide to support our mission. We have multiple other subcontractors who provide assistance but your team is at the top as far as unwavering assistance and sheer dedication to assist us in our time of need. We run a pretty complex network with lots of nuanced requirements. BGT always works hand in hand with our Engineers and Architects to ensure solutions are built to fit our environment and needs while maintaining compliance along the way. You guys rock .”
“To say that the CSSE service provided by BGT is invaluable is an understatement. We have utilized several Broadcom suites over the years with the primary being the proxy suite. …to have BGT come in, actually see how we utilize the product, and provide tailored support vastly helps us in bettering our understanding and operation of the system. The annual face to face technical exchanges have been an absolute game changer for us and we simply have not had this level of support from any of our other vendors.”
